Dear.


In today's digital age, brands need to provide a consistent customer experience across every touchpoint to win over customers. But how can brands create a truly seamless journey that integrates multiple customer lifecycles and engagement touchpoints that also provides a personalised and engaging experience for customers?


You are invited to join us, for a networking dinner and a fireside chat with Michelle Yang from Benjamin Barker, Nandini Joshi from StashAway, and Tiago Klaus from Cariuma - three unique brands, as we explore and discuss :

• How to create a seamless customer journey that integrates multiple customer lifecycle and engagement touchpoints
• Strategies for leveraging data and technology to personalise the customer experience
• Best practices for building brand loyalty and advocacy through omnichannel engagement
• Challenges and opportunities of implementing omnichannel strategies in Singapore's unique fast moving customer landscape
• The role of customer service and communication in delivering a seamless omnichannel experience and
• Brand expectations and not predictions for 2023
  
  

For event enquiries, please reach out to s[email protected].