Dear. In today's digital age, brands need to provide a consistent customer experience across every touchpoint to win over customers. But how can brands create a truly seamless journey that integrates multiple customer lifecycles and engagement touchpoints that also provides a personalised and engaging experience for customers? You are invited to join us, for a networking dinner and a fireside chat with Michelle Yang from Benjamin Barker, Nandini Joshi from StashAway, and Tiago Klaus from Cariuma - three unique brands, as we explore and discuss : How to create a seamless customer journey that integrates multiple customer lifecycle and engagement touchpoints Strategies for leveraging data and technology to personalise the customer experience Best practices for building brand loyalty and advocacy through omnichannel engagement Challenges and opportunities of implementing omnichannel strategies in Singapore's unique fast moving customer landscape The role of customer service and communication in delivering a seamless omnichannel experience and Brand expectations and not predictions for 2023 For event enquiries, please reach out to s hirley.leung@emarsys.com.
The Emarsys Team
Stay connected: |  |